At Dovida, our caregivers are empowered to provide high-quality, person-centred care that enables our clients to live their life, their way at home.

Why are Dovida caregivers different?

We believe in building genuine relationships, and our reliable, compassionate and trained caregivers are key to this. They provide care grounded in connection that empowers you to live your life, your way.

• All of our caregivers are local and directly employed based on their life experience, skills and personality.
• They are reliable, compassionate and are matched to you based on your values and interests, which paves the way for meaningful connections.
• Our caregivers provide more than task-based care, they provide genuine, everyday companionship and relationship-based care.
• Visits are on your preferred days and times, from a familiar team of consistent caregivers who know your preferences and routines.
• Our caregivers undergo thorough screening as well as police and other screening checks as part of the recruitment process.

This provides continuity of care and helps pave the way for meaningful connections.

The Dovida Academy

– Where Person-Centred Care Beings

Our caregivers are skilled and thoroughly trained in our specialist training centre, the Dovida Academy, which is a Registered Training Organisation.

Our Academies look, feel, and function like a client’s home, combining theoretical learning with hands-on simulation experiences. Our caregivers take part in realistic, scenario-based exercises that replicate everyday tasks for our clients. This enables our caregivers to understand our clients’ lived experiences and to practice providing care in real-world settings.

This ensures high-quality, consistent training for every caregiver, enabling better care outcomes for our clients.

Take a look at one of our Dovida Academies below:

Onboarding Training

Every caregiver undergoes thorough onboarding training, which ensures they are confident to deliver high-quality and safe person-centred care.

This includes practising manual handling and personal care techniques as well as understanding how to provide care that is trauma-aware and culturally sensitive. This helps clients to feel comfortable and respected, with caregivers who can help them achieve their care outcomes.

Advanced Training

Many of our caregivers have also undergone advanced dementia and palliative care training or have a Certificate III in Individual Support (Ageing).

Our dementia training program helps caregivers to understand how dementia can affect cognition, behaviour and communication. Caregivers learn person‑centred approaches, communication strategies and therapies (including reality orientation, validation, and reminiscence) to help their clients living with dementia. This ensures that the person is safely supported to maintain their independence, connection, and wellbeing.

Our palliative training focuses on providing comfort, dignity and quality of life through holistic palliative care.