Care Plan Management
Care plan management helps you to navigate and organise your care with ease.
About Care Plan Management
Having a care management plan means taking the stress out of your care. If you’re juggling multiple service providers or appointments, we can simplify everything for you into one point of contact.
You’ll be matched with a dedicated Care Manager who will organise any allied health appointments and create a care visit schedule that works best for you. As your needs change over time, your Care Manager will be right there with you, making sure you are consulted and informed at every step.
Care Plan Managers are experienced, thoughtful, and understand the services available in your local area. They know how things work, how much they should cost, and which services will be most beneficial for you.
Key Benefits of Care Plan Management
How care plan management can help you organise your care and provide peace of mind
Help to organise appointments
This includes home and GP appointments, allied health visits, nursing services, transport, home modifications, organise equipment, and more.
Supports your independence
Your Care Manager ensures that your care meets your individual needs and helps you maintain your independence.
Take the stress away
Having a Care Plan Manager gives you a single point of contact, who advocates for you, and makes sure you stay informed.
Mum’s Care Manager always communicated the expenses and budget status, making sure that we got value for money.
Absolutely recommend Dovida, many family members have used them.
How Care Management Works
You’ll be assigned a designated Care Plan Manager, who will take over the administration and organisation of your care, so you don’t have to worry about it.
Your Care Plan Manager will organise your appointments, services, home modifications and equipment, and anything else you need for your care to run smoothly.
How involved do you want to be?
Self-managed or fully managed. Either way, you choose who comes through the door.
The difference is how much of the organising you do yourself. Choosing your caregiver stays with you in both.
| Self-managedYou run the day-to-day | Fully managedWe run the day-to-day | |
|---|---|---|
| Choosing your caregiver | You chooseBrowse profiles, meet caregivers and pick the one you like. | You chooseWe introduce caregivers who suit your needs and interests. You meet them and decide. |
| Changing caregiver | Any timeYour call, no reason needed. | Any timeTell us and we’ll arrange the change. |
| Booking and changing visits | You set the roster directly with your caregiver. | Your care coordinator sets the roster and handles changes. |
| If your caregiver is sick or away | You arrange cover. We can help you find someone. | We arrange a backup caregiver you already know where possible. |
| Your care plan | You decide what’s needed and when. | Built with you by a care coordinator and reviewed regularly. |
| Paperwork and admin | You approve hours and keep track of visits. | We look after rostering, payroll, insurance and records. |
| Cost | Lower hourly rate. | Hourly rate includes coordination and backup cover. |
| Suits you if | You like being hands-on and want to keep costs down. | You want it all sorted, or family are arranging care from a distance. |
Not sure which suits you? Start fully managed while things settle, then move to self-managed when you’re ready.
Help me decide
Why Choose Home Care
Staying at home where you feel comfortable, familiar, and empowered to live independently may be the best option for older people or people living with a disability who need additional care.
Care plan management means that you will have a dedicated Care Plan Manager who will be responsible for the administration and organisation of your care, including your appointments, services, home modifications, equipment, and anything else you need for your care to run smoothly.
Firstly, contact our team who can work with you to understand your individual needs. A care plan will then be created and your Care Plan Manager will then work closely with you to start organising your care in a way that works for you. This will include creating a visit schedule, matching caregivers and organising additional appointments like allied health visits.
Care plan management organises the administration and scheduling of your care, advocates for you, and makes sure you stay informed. All of this is with the aim of taking the stress out of your care.
Care plan management costs vary depending on your care needs and the amount of planning needed. Contact our team to find out more.
Home care is the services that come to your home to help and care for you, whereas care plan management means that somebody will oversee and organise this care and any other care you need.
Care plan management means a dedicated Care Plan Manager handles the organisation and administration of your care, acting as your single point of contact. Self-management involves you taking a more active role in arranging certain aspects of your own care. The two are not mutually exclusive, and regardless of the level of self-management, your Dovida care partner remains involved and accountable for the oversight of your care.
For more information on self-management under Support at Home, click here.
Depending on individual circumstances, participants may choose a more self-managed approach to their services.
As your registered provider, Dovida remains responsible for quality, safety and compliance requirements. For this reason, suitability for self-management is considered on an individual basis and may depend on factors such as support needs, clinical considerations, and the ability to meet quality and safeguarding requirements.
Our team can discuss available options with you and explain what responsibilities remain with Dovida and what may be managed by you or your representative.