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Earn While You Learn

Dovida Academy

The Dovida Academy will provide and deliver training and assessment of the highest standard to ensure that the provision of care to our Dovida clients is based on evidence based, safe, quality practices. The Academy endeavors to provide real-world, work-based training allowing Caregivers and Key Players to achieve their full potential while maintaining safe work practices.

The Dovida Academy is an Enterprise Registered Training Organisation (ERTO) registered to offer nationally recognised training Dovida employees.

Nationally Recognised Training

As an ERTO, the Dovida Academy complies with the Standards for Registered Training Organisations 2015 and is regulated by the Australian Skills Quality Authority (ASQA).
The Dovida Academy, as an ERTO, can issue Australian Qualification Framework (AQF) Certification documentation once learners have successfully completed the requirements of the nationally recognised program that they are enrolled in.

All Dovida Academy training programs undergo continuous quality improvement processes, which can include:

  • Annual evaluation
  • Validation and Moderation
  • Liaison with industry bodies

Nationally Recognised Training Programs

The Nationally Recognised Qualification CHC33021 Certificate III in Individual Support (Ageing) is designed to develop a broad range of competencies and skills. The demand for aged care, support workers and caregivers in the community sector is increasing.
This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centered support to people who may require support due to ageing, disability or some other reason.

The skills and knowledge in this qualification must be applied in accordance with Commonwealth and State/Territory Legislation, Australian standards and industry Codes Of Practice.

To achieve this qualification, the candidate must complete at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Enrolment

Enrolment occurs upon request from employed caregivers or Key Players and when a person employed by Dovida has been fully informed of the course program, and associated policies and procedures, including fees and payment terms and conditions.

A confirmation of enrolment email will be sent to the learner once the online enrolment has been received by the Dovida Administration team

Qualification Level

Australian Qualifications Framework Level 3

Pre-requisites/Entry Conditions

Over 18 years old. Must be an employee of Dovida Pty Ltd. Must complete a language, literacy and numeracy and digital evaluation as part of the enrolment process.

Course Duration

12 months

Delivery Methods

Blended – Online Learning; Face to Face Simulation Assessments + Vocational Placement within your role as a Caregiver

Course Materials

All course materials are included

Vocational Placement

Minimum 120 hours vocational placement will be required to be completed within your role as a Caregiver with Dovida with workplace observations to be conducted within each Cluster.

Assessment Requirements *Important information please read*

There are 5 units of competency that require Workplace Observations – A bare Minimum of 3 clients (Best practice 5 clients) You will need to complete tasks with specific services/clients.

You will need a client with Hoisting services.

• Diagnosed with Dementia

• Personal assistance that include:

– Dressing, undressing and grooming

– eating and drinking using required mealtime assistance techniques & equipment ensuring client has physical access

– Oral hygiene, showering

– Toileting and the use of contenicence aids

-Using slide sheets, hoists, slings and lifters

– Transferring a person between bed and chair and a person seated to standing

Entry Requirements

Each nationally recognised training program that the Dovida Academy has on its scope of registration will have a specific entry requirement.

All training programs have the following pre-requisite requirements:

  1. Employment with Dovida
  2. Completion of a language, literacy and numeracy skills indicator questionnaire
  3. Learners must be able to read, write, speak and comprehend English as all courses are delivered in English only
  4. Access to a computer and software (e.g. Microsoft Word / Google Chrome) as needed to access and complete our Empower (Learning Management
    System) and aXcelerate (Student Management System) learning and assessment portals, including camera and audio access
  5. Access to an internet connection with sufficient capacity to download course materials (e.g. Broadband connection)
  6. A demonstrated capacity and willingness to complete training in a professional and courteous manner
  7. Identify if you will require any Credit transfers or recognition of prior learning (RPL)

Cluster 1

Introductory Cluster
Developing your basic knowledge of the skills for safe care provision in the community.
UNITS:

1. HLTWHS002
Follow safe work practices for direct client care
2. HLTINF006
Apply basic principles and practices of infection prevention and control
3. CHCCCS037
Visit client residence

Cluster 2

Foundation Cluster
Building your skills in commination and professionalism as a CAREGiver
UNITS:

4. CHCDIV001
Work with diverse people
5. CHCLEG001
Work legally and ethically
6. CHCCOM005
Communicate and work in health or community services
7. CHCAGE013
Work effectively in aged care

Cluster 3

Intermediate Cluster
Understanding individual needs of the client and how their chronic illness impacts on activities of daily living.
UNITS:

8. CHCCCS031
Provide individualised support
9. CHCCCS036
Support relationships with carers and families
10. CHCAGE011
Provide support to people living with dementia
11. CHCCCS001
Address the needs of people with chronic disease

Cluster 4

For more information regarding

Enrolment
Course Induction
Unique Student Identifier (USI)
Nationally Recognised Training
Code of Conduct
Dovida Academy Policies

Please refer to and download the Learner Handbook below.

Downloads

2.06-Learner-Handbook_V12.0_FEB2025.docx
245 KB

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Upcoming Programs

There are currently no openings available for this course.

We are no longer called Home Instead Australia

We are now Dovida!

New Name – Same Quality Care

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