Our Policies
At Dovida, our policies are designed to uphold the highest standards of care, safety, and accountability. They guide our day-to-day operations and reflect our commitment to transparency, client rights, and continuous improvement. They ensure we meet both regulatory requirements and your expectations.
Each policy outlines the principles and procedures we follow to ensure consistent, high-quality care is delivered across all areas of our organisation.
We encourage our clients, their families, our employees and approved service providers to explore these policies to better understand how we operate and how we protect the security, wellbeing and rights of those in our care or employed by our organisation.
Explore our key policies below:
Privacy Policy
Understand how we manage your data.
Aged Care Code of Conduct
Behaviour expectations for aged care providers, their workers and how you should be treated.
Complaints Management
How we address and manage complaints.
Feedback
Feedback
