Caregiver Learning Pathway

The Orientation Trainer-Led Session promotes the processes, policies, State and Federal legislation regarding care provision within Dovida in Australia.

Objectives and Content

By the end of the session, attendees will be able to:

• Understand the Strategic Direction and Mission of Dovida
• Apply the Principles of Building Trust, Taking the Lead and Sharing Your Heart
• Understand the responsibilities of the Caregiver role within Dovida
• Becoming First Service Ready – understanding services
• Report writing

The Technology Trainer Led Session enables Caregivers to understand and utilise the digital platforms used for effective communication and education within Dovida and the Dovida Academy.

Attendees are expected to have a mobile phone, no older than five years that has been updated to the most recent upgrade in readiness for Technology sessions.

Objectives and Content

By the end of the session, attendees will be able to:

• Use the Empower Learning Management System (SABA) to access theoretical learning and assessment for Caregiver onboarding and Professional Development
• Use the AlayaCare mobile application and understand how to navigate the system to effectively understand and communicate care regarding Dovida clients and their office.

The Workplace Health and Safety session applies the policy, process and procedures within Dovida to understand the delivery of high quality, safe, effective care

 This session also includes simulation workshops:

• Complete the Dovida Academy Infection Control Observation (donning and doffing or Personal Protective Equipment)
• Complete the Dovida Hazard Identification Report

Objectives and Content

By the end of the session, attendees will be able to:

• Understand general safety principles in care delivery and within the workplace
• Understand how to maintain your own, and the client’s safety within the workplace/home environment

This session will explore safe concepts for assisting clients to mobilise and Personal Care.

This session also includes a simulation workshop to:

• Practice Personal Care
• Understand and practice safe, manual handling techniques
• Complete the Dovida Academy Manual Handling Practical Skills Assessment

Objectives and Content

By the end of the session, attendees will be able to:

• Understand the definition of safe manual handling
• Understand the risks associated with poor manual handling techniques
• Demonstrate safe manual handling techniques as per policy.
• Apply principles of infection control
• Demonstrate personal care skills in the simulation environment

The Person-Centred Care Trainer Led Session provides learners with practical, hands on strategies and tools to ensure care is holistically person-centred, trauma aware, and culturally sensitive empowering both the Caregiver and the client for more positive, respectful, and effective care outcomes.

Objectives and Content

By the end of the session, attendees will be able to:

• Define Person-centred care
•  Identify key principles in practice
• Apply trauma aware and healing informed care
• Incorporate culture into care
• Embrace client autonomy

This trainer led session highlights the differences between Medication Prompting and Medication Assistance and Dovida’s policies and procedures to support clients to safely manage their medication.

 This session also includes a simulation workshop:

• Demonstrate identification of errors and completion of relevant documentation (medication log, incident form)

These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.

Objectives and Content

By the end of the session, attendees will be able to:

• Duty of care in medication assistance
• Role of the Caregiver and scope of role for medication assistance
• Types of medication errors and how they should be effectively managed and communicated
• How to assist with medications using the seven Rights and Responsibilities framework.